Privacy Policy

Introduction

StillMind Meditation Academy S.L., with registered address at C. de Guipúzcoa, 9, Tetuán, 28020 Madrid, Spain, operates this website and provides meditation and mindfulness educational services throughout Canada. We are committed to protecting your personal data and respecting your privacy rights in compliance with the General Data Protection Regulation (GDPR), applicable Spanish data protection legislation, and Canadian privacy principles where applicable.

This Privacy Policy explains how we collect, use, store, share, and protect information obtained through this website and our educational programs. By accessing or using our services, you acknowledge that you have read and understood this policy.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected].

1. Cookie Categories

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and deliver personalized content and advertising. Cookies are divided into three mandatory categories, each with distinct purposes and consent requirements.

2. Marketing Cookies: Detailed Disclosures

When you consent to marketing cookies, you allow us and our advertising partners to deliver personalized advertisements and measure campaign performance. Below are the specific practices associated with marketing cookies on this website.

3. Consent Requirements

4. Data Sharing with Advertising Partners

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only — not resold to unaffiliated third parties.

Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly to understand how these companies handle personal information.

5. Lead Forms and Contact Requests

When you submit a contact form, request a quote, or register interest in our educational services, we collect the information you provide. This typically includes your full name, email address, phone number, and the content of your message or inquiry.

A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy. We use the data you provide solely to respond to your inquiry, provide information about our programs, and maintain records of our communications with prospective and enrolled learners.

6. Google Services and Advertising

This website uses the following Google services to enhance functionality, measure performance, and deliver relevant advertising:

Google's advertising products are governed by their own privacy policies and terms of service. For more information, visit https://policies.google.com/technologies/ads.

7. Meta Advertising Services

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record the following information:

• Page views and time spent on site
• Specific conversion events (form submissions, program enrollments)
• Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.

Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Meta's handling of this data is governed by their Data Policy: https://www.facebook.com/privacy/policy.

To manage your ad preferences on Meta platforms, visit https://www.facebook.com/adpreferences/.

8. Prohibited Content Self-Declaration

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full. Our educational programs are provided for lawful educational purposes only.

9. Landing Page Integrity Statement

The content of this website accurately represents the meditation and mindfulness educational programs advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website. All claims made in advertising materials are substantiated and reflected accurately on this website.

10. Children's Privacy

This website and our educational programs are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors without verifiable parental consent.

If we discover that data has been collected from a person under 16 without appropriate consent, we will delete it promptly. If you believe we have received data from a minor, please contact us immediately at [email protected].

11. International Data Transfers

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data in accordance with GDPR requirements. SCCs are legally binding agreements that impose data protection obligations on the parties involved in the transfer.

A copy of the applicable Standard Contractual Clauses can be requested by contacting us directly at [email protected].

12. Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal data:

To exercise any of these rights, please email us at [email protected]. We will respond to your request within 30 days. In complex cases, we may extend this period by an additional 60 days, in which case we will inform you of the extension and the reasons for the delay.

You also have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated:

• EU users: https://edpb.europa.eu
• UK users: https://ico.org.uk

13. What Data We Collect

We collect the following categories of personal data through this website and our educational programs:

• Full Name: Collected through contact forms and program enrollment.
• Email Address: Collected through contact forms, newsletter subscriptions, and program enrollment.
• Phone Number: Collected through contact forms and program enrollment for communication purposes.
• IP Address: Automatically collected for security, fraud prevention, and analytics.
• Browser Type and Version: Automatically collected to optimize website performance.
• Device Type and Operating System: Automatically collected to ensure compatibility and improve user experience.
• Cookies and Tracking Identifiers: As described in the Cookie Categories section above.
• Usage Data: Pages visited, time spent on site, click paths, and navigation patterns.
• Form Submission Content: Any message or inquiry details you provide through contact forms.
• Conversion Events: Records of completed actions such as form submissions, calls, and program enrollments following ad clicks.

14. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

15. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Specific retention periods are as follows:

After the applicable retention period expires, personal data will be securely deleted or anonymized so that it can no longer be associated with you.

16. Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify users via a prominent homepage banner at least 14 days before the updated policy takes effect.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Continued use of the website after policy changes take effect constitutes acceptance of the updated terms. If you do not agree with the updated policy, please discontinue use of the website and contact us to exercise your data deletion rights.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: